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kl9
Level 1

bank reconciliation does not match my trial balance

My bank reconciliation does not match my trial balance. I am using QB's online. I am going through an audit. I balanced my bank account as of 12/31/2019 to the bank statement and now I run a trial balance ending 12/31/2019 and the 2 do not match. WHY? All the past conversations related to this topic are from 2018 and for the desk top versions. PLEASE HELP! ASAP!!!

1 Comment 1
GraceC
QuickBooks Team

bank reconciliation does not match my trial balance

Hello there, @kl9.

 

I'm here to help you match your bank reconciliation to your trial balance in QuickBooks Online.

 

To isolate the cause of the bank reconciliation isn't being a match with the trial balance, we'll have to make sure the dates for each report are the same.

 

Otherwise, you'll need to make sure that all transactions in the reconciled period have already Reconcile status. The unreconciled transaction will cause a difference in your bank reconciliation. check the dates on the individual checks and deposits. 

 

I've attached this article to learn more about running and customizing reports, you can check this article: How to customize reports.

 

You can always add a comment below if you have any other questions in QuickBooks Online. I'll be right here to help you!