Switch to QuickBooks and 70% off for 3 Months
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
Mtasker
Level 1

Bank statements havent updated for a week now. Giving error 185?

 
2 Comments 2
BabyB
QuickBooks Team

Bank statements havent updated for a week now. Giving error 185?

Hi, Mtasker. I understand how important it is to keep your bank transactions updated for efficient task management. Let’s work together to resolve Error 185.

 

Before we proceed, could you share the bank institution you're using? That way, we can provide a guide specific to your situation.

 

Error 185 occurs when your financial institution requires additional security steps, like answering a security question or entering a one-time passcode.

 

If your bank asks a security question, enter your answer. Keep in mind that if you have multiple security questions, you might see this error again when updating next time. As you enter your answers, QuickBooks remembers the security questions you have been asked and answers for you.

 

If your bank requires a one-time password, you can get it via text or call and enter it each time this error appears.

 

If you're not seeing the security questions pop up, consider using a different browser or disabling your browser’s pop-up blocker.

 

Feel free to provide any additional details or questions you may have. We're always here to help.

SIAB
Level 7

Bank statements havent updated for a week now. Giving error 185?

@Mtasker 

Try opening your QBO account on any private/incognito browser.