Hi there, JoMaRo7.
I'd like to ask what bank you're trying to update so I can walk you through the detailed steps on how to fix it. I can also check in our system if there are open investigations. Meantime, you can manually update your bank if you'll get the most recent transactions.
Here's how:
- Go to the Banking or Transactions menu.
- Select the bank.
- At the upper-right, click Update.
If you still get the same thing, I'd suggest disconnecting and reconnecting the bank to refresh its connection to QuickBooks Online.
You can check out these resources that will help you manage bank transactions:
I'm just around the corner if you need more help. Take care!