can I refuse open banking? my standard feeds are entering as credits instead of expenses and i don't trust it. it has created a huge mess to sort out!

Hi, 913.

If your Financial Institution (FI) still supports the Standard Banking, you can continue using it, as open banking is not yet mandatory.

Currently, QuickBooks is transitioning to open banking, which enhances speed, security, and automation by allowing you to manage app access to your account information.

For the transactions in your standard bank feed that appear as reversed, please note that QuickBooks mirrors the data provided by your bank. I recommend reaching out to your bank to determine why the feed is transmitting incorrect data and to seek further assistance in resolving this issue

To address those transactions that have already been imported, you can batch exclude them by ticking the box next to the incorrect entries and select Exclude. This moves them to the Excluded tab, where they won't affect your books. You can delete them permanently from there later.

Alternatively, you may also choose to manually upload CSV files from your bank. During the upload process, QBO will ask to map your columns. 

If the amounts appear reversed on the preview screen, there's a specific toggle on the third part of the upload process that allows you to swap which column is categorised as Spent and which is categorised as Received.

You can check this picture below as a reference:

By doing it manually, you can verify that the data is landing in the right column before it hits your ledger.

I'll also share this article in case you want to have your transactions automatically categorised in QBO moving forward: Set up bank rules.

Feel free to reply to this post if you need further assistance.