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KAD61
Level 1

Error Code 106 - ANZ Bank Feed

I am getting the above error when trying to update the bank in QBO. The error code says it is because the account may be closed. I have checked in online banking and the accounts are connected to QBO on their system.

 

How do I fix this issue?

3 Comments 3
IntuitSheila
Level 8

Error Code 106 - ANZ Bank Feed

Thanks for posting in the Community, KAD61.

 

I understand you're having fundamental issues with your ANZ bank account connection in QuickBooks Online. Banking team is aware of this situation and investigation has commenced. With almost all ANZ account types are eligible for direct feed connection, we recommend customers to upgrade to direct feed connection.

 

To connect your AN bank account to direct feeds connection, you will have to disconnect the existing standard feeds connection first and then, reconnect the bank account. Here's how:

 

  1. Click on the Banking tab.
  2. Click on Link account, and search ANZ bank.
  3. Select Get direct bank feeds.
  4. Select your account type and enter your bank account info, then select Next.
  5. Select a QuickBooks account to link your bank account to (or create a new one) and then select Connect.
  6. Select Copy to copy your Unique reference number, then select Continue.
  7. Select Go to my bank to go to the ANZ Internet Banking site.
  8. Once you've logged in to the ANZ website, select the account you wish to activate direct bank feeds for.
  9. Under Manage Bank Feeds, select Activate a new bank feed and then select Intuit QuickBooks.
  10. In the Company ID text box, paste the code you copied from Step 6, then select Next.
  11. Select the account you want to connect with QuickBooks, then select Next.
  12. On the Review & confirm screen, check the bank account is correct and select Submit to finish setup.

Once done, please allow 24-48 business to activate your ANZ direct feeds enrollment. I would also recommend contacting our Customer Care Team. That way, your account will be added to the affected product investigation.

 

You can also check this link to learn more Connect your first ANZ direct feed.

 

Feel free to post your concerns in the Community or click the Reply button for follow-up questions about ANZ bank connection. We'll be happy to help. Have a good day!

MelT33
Level 1

Error Code 106 - ANZ Bank Feed

When I click on Link Account all it offers is upload from file?

I already have bank feeds connected but having trouble moving it from standard to direct feeds.

IntuitAika
Intuit

Error Code 106 - ANZ Bank Feed

Hi MelT33,

 

Thanks for joining the thread. To upgrade your ANZ account with error 106 to direct feed, you will need to disconnect it first. Here's how:

 

  1. Go to Bookkeeping, select Transactions and then Bank transactions.
  2. Select the pencil ✎ icon beside the ANZ account with error 106, then select Edit account info.
  3. Select the Disconnect this account on save checkbox.
  4. Select Save and close.

 

The bank account will disappear from the Banking page.

 

To connect your ANZ bank account again, you need to click on Link account button and search for the bank. You can refer on this article for more detailed information: Disconnect and reconnect your ANZ Direct Feed bank account.

 

Feel free to drop a comment below if you have any other questions, we're here to help.