cancel
Showing results for 
Search instead for 
Did you mean: 
poisonpear
Level 1

How to deal with multiple currencies in one account statement from PayPal?

Hello,

 

I'm having trouble dealing with USD transactions being imported from Paypal. They show up as USD in my mostly CAD account, and the receipts and transactions from PayPal are also only in USD. Meanwhilethe co-ordinating Shopify transaction shows in CAD so I can't match them. I tried changing the customer to USD, but because the account (Paypal) is in CAD it assumes all transactions are in CAD and it will only let me exchange to USD, not to CAD from USD. Is my only recourse to create manual transactions in CAD, and delete the USD transactions?

2 Comments 2
Trish_T
QuickBooks Team

How to deal with multiple currencies in one account statement from PayPal?

Hi poisonpear,

 

Welcome to Community!  Using the QuickBooks Online Multicurrency feature minimizes the time dealing with foreign currency transactions.  In this situation, I encourage you to contact us outside of Community.  With your consent, our Customer Care team can work with you in 'real time' and navigate through the processes, so your books are balanced as soon as possible!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

We're here for you, if other questions come to mind and we're always happy to help!

Fiat Lux - ASIA
Level 15

How to deal with multiple currencies in one account statement from PayPal?

@poisonpear 

You need a 3rd party app to reconcile Paypal in multicurrency transactions.