I am not able to get direct bank feeds from westpac anymore. What are other banks that can do direct feeds with quickbooks. I am thinking of changing banks now.

Thank you for bringing this to our attention, Jenny. I understand the importance of having direct bank feeds to have a seamless way of uploading bank transactions in your QuickBooks Online (QBO) account. I'll ensure that you receive the best assistance in addressing your concern.

Direct feed connections with Westpac are on web authorisation. You must check whether the direct feed authorisation is still activated on the Internet banking website for transactions to download. If it's activated and the issue persists, the problem may still be unresolved. I recommend contacting our Live Support team for further assistance. Our phone support team is well-equipped to handle these situations and can conduct a screen-sharing session with you to investigate the matter in real-time.

Here's how:

1. Go to Help and choose the Search tab.
   
   
   
   
2. In the search field, enter the keywords related to your concern.
3. Click the Contact Us button at the lower part.
   
   
   
   
4. Please choose between the methods to connect with our support.
5. Please follow the on-screen instructions according to your selection.

Regarding your concern about which other banks can provide direct feeds, you can refer to this article to learn more about the available banks listed under the List of financial institutions that support bank connections and their statuses link: The QuickBooks Online bank connection status page.

Once your new bank is connected, I'll share this article that will help you with finding, categorising (viewing, matching), and reconciling your bank QBO.

• Find, categorise, and edit transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

I'm still available if you need any further help with managing your bank. Please feel free to visit this forum anytime to keep us updated. I'm here to ensure everything runs smoothly for you.