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aconnelldps
New Member

my credit card statement is out by -$1.46. How do i rectify this?

 
1 Comment 1
Lyn_D
QuickBooks Team

my credit card statement is out by -$1.46. How do i rectify this?

Hi, @aconnelldps. The discrepancy likely stems from a missing charge, a duplicate entry, or a transaction typo. To resolve the discrepancy, cross-reference your bank statement with the transactions checked in QuickBooks and manually record any missing entries, edit , or delete.

 

Before we proceed, are you reconciling a credit card account in QuickBooks Online (QBO)? If so, is this your first time reconciling the account, or has it balanced out fine in the past?

 

Please note that your QuickBooks balance and your bank statement balance often tell two different stories. QuickBooks only knows what has been entered or imported, so a discrepancy usually points to a missing piece of data. To track down that $1.46, review your transactions starting from your last successful reconciliation up to the current statement date.

 

As you compare line by line, keep an eye out for three things: a missing charge, a duplicate entry, or a simple typo in a transaction amount. If every single line item matches perfectly but you’re still off, the $1.46 likely represents a bank-applied fee or a small finance charge that hasn't been recorded yet. You can easily bridge this gap right from the reconciliation page:

 

  1. Click on Edit info.
  2. In the Finance charge, enter the amount.
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  3. Save after.

 

I've also added articles on handling discrepancies for future guidance:

 

 

Give those steps a try and let me know how it goes. If you need any more help navigating QBO or interpreting those articles, I’m just a message away.