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Hi user64749,
Sometimes, transactions are not automatically downloaded due to the layers of security added on the bank’s website. We can do the manual update to fix this.
Here's how:
You can also check this article for more information: What to do if you can’t find downloaded bank transactions.
Feel free to leave a comment if you need more help with QuickBooks Online banking. Thanks.
I am well aware of the Update button. It does not fill in the hole from a week ago.
I have to manually add a whole days worth of transactions within the month that are very much missing from the bank stream. This will include payments and deposits. A Day. At random. You don't understand how frustrating this is. Clients ring and complain that they are receiving statements for accounts they have paid. I am looking through QB and nothing is there. I go to the bank and there it is. A day worth of transactions missing. It makes me question the whole programs trustworthiness.
Hey User64749,
Can I quickly confirm what the name of you client is? I would love to take a second to check things out on the back-end. You mentioned that there was a drop-out from a week ago, is that right?
Thanks,
James
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