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ngaire-smith
Level 1

Previously reconciled accounts not showing transactions on the reconciliation page

october transactions not showing in reconciliation page

1 Comment 1
CharmieH
QuickBooks Team

Previously reconciled accounts not showing transactions on the reconciliation page

Hi Smith, are those transactions from a connected bank account or manually entered in QuickBooks? Either way, let's verify if those transactions are properly posted and recorded to the correct accounts.

 

If the transactions are from a connected bank, we can go to Bank transactions and then review your bank transactions in the Posted tab by filtering the appropriate date. If incorrectly matched, you can unmatch and recategorise them so that they'll show up in the Reconciliation page.

 

To check the manually entered transaction, you can go directly to the account's register and filter by date. If you see the October transactions there, look at the column with the checkmark. If there is an "R" in that column, QuickBooks thinks they are reconciled, which is why they won't show up on your current reconciliation screen. You can manually click that "R" to clear it, which will release the transaction back to the reconciliation page.

 

After confirming the transactions are present, let's check the filters on the Reconciliation page using the Funnel icon to ensure a specific date range isn't accidentally hiding your October activity.

 

Feel free to check out this guide to help keep your accounts up to date: Reconciliation Workflow.

 

If you need further assistance or have additional questions, please click the Reply button and leave a comment below. Have a great day!