I appreciate your efforts to resolve the issue with the Westpac Bank, jrt1501. I understand the importance of having a fully functional bank feed, and I'd feel the same if this impacts my baking workflow.
The best approach is to collaborate closely with our Live Support Team. They have the necessary resources to identify the root cause of the issue and ensure that everything functions smoothly going forward.
Here's how to contact them:
- Navigate to the (?) Help menu.
- Select the Search tab and search for questions or keywords.
- Click Contact Us.
- Enter your concern, then select Continue.
- Choose Chat with us or Have us call you.
To ensure you receive timely assistance, please check our support hours: Get help with QuickBooks products and services.
Additionally, I'm providing these articles to help you manage your bank transactions in QBO:
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