Let me help clear things about why Trial Balance and Balance Sheet does not reconcile under the cash method in QuickBooks Online (QBO).
The Trial balance report is made on a particular date and its ending balances are presented in the debit or credit column. A Balance Sheet, on the other hand, is made at the end of each and every financial year and this presents the shareholder's equity, liabilities, and assets of the company. That said, it is normal for a Trial Balance and Balance Sheet to not be equal.
Here are some additional articles about managing a wide range of reports in QBO:
My trial balance and balance sheet does not reconcile under the cash method, drs do not equal credits
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