We started accounting with QB online since the beginning of the company so the Bank account starting balance in the balance sheet was zero. However when I try to use the reconciliation tool, it shows an starting balance of negative -2080.25, I reviewed the account history/view register and did not find any opening balance transaction.
I tried to create a journal any to define the opening balance, but when I go back the reconciliation tool it just adds to the original negative number, it does not replace it.
As a consequence I cannot reconcile the bank account using this reconciliation functionality as does not matter if I match reconcile and match all the transactions, leaving the balance sheet with the right numbers, there is always a difference in the reconciliation tool driven by this -2080.25 that are nowhere to be found in any transaction.
Could you please help me out to solve this?
