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Hi samantha12-
If you're able, try the steps listed below and if you're still not seeing the option to find/match/add I would recommend giving us a call for further troubleshooting and so that our agents will be able to screen share with you to determine the root cause.
If after these steps you are finding that the find/match/add is still not appearing, reach out to our support team to take a deeper look at your account to provide a solution.
Here's how to reach them:
Alternatively you can call our team directly at 1 800 046 038.
Let me know if any of the provided options refreshes your banking tab to include find/match/add.
-Christine
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