cancel
Showing results for 
Search instead for 
Did you mean: 
oakleigh-lisa
Level 1

Bank register I have say a GST refund come through bank feeds and I also have 'Record Refund' come through in GST section, so in the Bank Register I have a double entry?

What is the best way to correct this please? I use Quickbooks online.
3 Comments 3
IntuitAika
Intuit

Bank register I have say a GST refund come through bank feeds and I also have 'Record Refund' come through in GST section, so in the Bank Register I have a double entry?

Hi oakleigh-lisa, 

 

Thanks for posting in the Community! 

 

Let me show you how to record a GST refund in GST tab and then match it to your bank feed. 

 

  1. Go to GST tab. 
  2. Under To Pay, select Record Refund.
  3. Select the Account the payment will be deposited into and the Date of the refund.
  4. Input any Memo for the transaction.
  5. Select Save.

Once done, go to Banking tab. QuickBooks Online will automatically find match if the date and amount on the refund matches on the bank feed and on the GST refund recorded in QuickBooks. You can simply click on Confirm or click on Find match to locate the GST refund recorded. 

 

For more information, you can check on this article: Categorise and match online bank transactions in QuickBooks Online

 

Let me know if you have any other questions and I'd be glad to help. Have a great day! 

 

 

oakleigh-lisa
Level 1

Bank register I have say a GST refund come through bank feeds and I also have 'Record Refund' come through in GST section, so in the Bank Register I have a double entry?

Thank you.....problem solved!

Much appreciated

IntuitAika
Intuit

Bank register I have say a GST refund come through bank feeds and I also have 'Record Refund' come through in GST section, so in the Bank Register I have a double entry?

Happy to hear that you're able to record the GST refund in QuickBooks Online, oakleigh-lisa! 

 

Feel free to message us back if you need any help. Have a great day!