Hello caitlinbarnes-g,
If the payment is shown in the For Review tab of QuickBooks Online, you can match the payment to the invoice.
- Go to the Banking or Transactions tab.
- Select the bank account where the payment was downloaded.
- Under the GST field, you can allocate the GST code to apply to the transaction.
- Under Categories, select the income account or account you wanted the payment to post.
- Click on Match or Find match to apply to the invoice or payment recorded in QuickBooks
Another option is to edit the invoice and set it to Inclusive of tax under the Amounts are field, then go to Receive payment and enter the amount received from the customer.
You can check these links below to edit an invoice and match transactions:
Post again in the Community if you have more questions.
