Just wanted to give you a heads up that you have come through to the Australia Community site.
I won't have the region-specific knowledge to be able to help you here unfortunately but I can point you into the direction of the support for your local area.
Here is the link - https://quickbooks.intuit.com/global/home-t-dwtbolt/
Near the top of the page you will find the Learn & Support tab where you can go and seek support from one of the support staff in your region that can assist you with your enquiry.
I hope you find the correct support rexin!
Just to clarify, are you using QBO Global version for Oman or QBO AU version?
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.