Thank you so much for reaching out. In regards to your point about excluding the transactions, yes that is correct.
The For Review screen in the Banking tab will allow you to accept the correct transaction into your QuickBooks account and exclude the rest. Then when you wish to Reconcile you should be able to pinpoint any missing/extra transactions easily. Please see here for more information.
In regards to your questions:
Please let me know if you have any other questions.
I excluded a transaction and then ran the GST amendment report. The exclude expense appears, but it says "lodged amount $14", "Current amount $14", "Amount difference $0". This doesn't seem right. I expected the amount difference to be negative, therefore triggering a GST refund.
Any ideas? Thanks for your help
I would probably need to look at the file to see exactly what has happened, in this case.
As we cannot take personal details over Community can you please contact our Support Team and one of our experts will be happy to assist you.