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cynthia9
Level 1

If I am using Quickbooks Online - Simpler GST. why do i see more GST options than GST and FRE when i list them for selection?

 
1 Comment 1
RenjolynC
QuickBooks Team

If I am using Quickbooks Online - Simpler GST. why do i see more GST options than GST and FRE when i list them for selection?

It's possible that you have the detailed GST code in the tax settings, cynthia9.

 

Let's check your tax setup by following these steps:

  1. On the left panel click GST.
  2. Click the Settings drop-down list.
  3. Select Tax Settings, and check to see if Simpler is selected under the GST codes section. 

If Detailed is chosen, then you can reach out to our Customer Care Team to switch to Simpler.

 

Here’s how:

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose either Start a chat or Call us.

If there's anything else you need, feel free to post your questions here. Thanks.