Understand Intuit charges on your credit card or bank statement

Learn how to get more details about Intuit charges to your credit card or bank account.

If you don’t recognise an Intuit or QuickBooks charge, here's how to check where it came from and why.

Note: If you use online banking with QuickBooks, your bank might charge you a service fee for allowing the connection. This charge isn't from Intuit.

Select the product you want to look up a charge for.

Option 1: Look up a charge here

You can use this tool to look up a charge for any of these products:

• QuickBooks Online
• QuickBooks Online Accountant
• QuickBooks Self-Employed
• QuickBooks Online Payroll
• QuickBooks Time

Note: This form shows charges on or after May 27, 2020. For charges before that date, use option 2.

Note: If a charge can't be found using the charge look-up tool, see Mailchimp's terms of service for details on Mailchimp payments.

Option 2: Look up a charge in your billing history

Select the product you want to look up a charge for.

If you don’t see your product or charge, you might have multiple accounts. Be sure to sign in to the account you used to register your product or service.

Still don't know what the charge is for

Get in touch with us. We’ll help you understand what the charge is about.