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Re-Invite team members to QuickBooks Time during the Intuit Security Update

SOLVEDby QuickBooksUpdated December 23, 2022

As part of Intuit, QuickBooks Time by QuickBooks is upgrading to the same security standards that protect TurboTax, Mint, and QuickBooks. All QuickBooks Time accounts will go through the Intuit Security Update.

How can I tell if my team member completed or missed the update?

  1. Go to My Team.
  2. Select the team member to open their Details.
  3. Next to Invite Status:
    • Connected - team member successfully completed the update.
    • Not Yet Invited - team member needs to be reinvited to use QuickBooks Time.

If an administrator missed the migration window, a new invite is automatically sent to their email on file. Accept that invitation to access QuickBooks Time once again.

If a team member missed the update window and was locked out of their QuickBooks Time account, an administrator can simply reinvite them. No time or data will be lost during this process.

The Administrator will:

  1. Go to My Team.
  2. Select the team member to open their Details.
  3. Next to Status, select Send Invite.
  4. To choose the invitation method, select Email or Text Message, and add the email or mobile number if necessary.
  5. Select Send.

The Team Member will:

  1. After receiving the invitation, follow the prompts to set up a new password and reactivate the QuickBooks Time account.

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