Which QuickBooks payroll inclusions are changing?
- On the Simple Start plan, the payroll inclusions will change from one employee to four employees.
- On the Essentials plan, inclusions will change from three employees to seven employees.
- On the Plus plan, payroll inclusions will stay the same at 10 employees.
When is this change happening?
Payroll inclusions will change on 11 April for all existing and new customers.
Why are these changes occurring?
After reviewing feedback from our customers with the upcoming changes to Single Touch Payroll we’ve decided to increase of payroll inclusions to support small business through this transition.
What if I want to downgrade my QuickBooks Online subscription now?
If you wish to downgrade a wholesale billing file you should reach out to your Account Manager for further assistance if you do not have your Account Manager's details you can call the team on 1800 618 521.
What if I want to upgrade my QuickBooks Online subscription now?
You can upgrade your subscription in the Account and Settings section of QuickBooks Online. Click here for instructions.
What if I have a bundle deal?
In the event, you wish to upgrade or downgrade a file that was purchased in a bundle you should reach out to your Account Manager for further assistance if you do not have your Account Manager's details you can call the team on 1800 618 521.
How are you telling customers about the payroll inclusion changes?
All impacted customers will be emailed about the changes. Please make sure your email address is up to date so that you continue to receive important updates from us. In addition, we have set up an in-product alert to notify you of these changes.