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keithc
Level 1

A new service was raised with the wrong account category. Invoices have gone to the wrong account in the general ledger. Can the account postings be fixed except by JE?

 
1 Comment 1
Erika_K
QuickBooks Team

A new service was raised with the wrong account category. Invoices have gone to the wrong account in the general ledger. Can the account postings be fixed except by JE?

You'll need to create a Journal entrykeith. I'll be here to share with you the steps on you to make one.

 

Journal Entries helps you transfer the amount posted from the wrong account to the correct one. While doing this, I'd recommend consulting an accountant for guidance, so your account stays accurate.

 

Here's how:

 

  1. Locate the + New button.
  2. Choose Journal entry.
    image.png
  3. On the first line, select an account from the Account field. Depending on if you need to debit or credit the account, enter the amount in the correct column.
  4. From the next line, pick the other account you're moving money to or from.
  5. Review the amounts. It should have the same amount in the Credit column on one line and the Debit column on the other.
  6. Fill in the other necessary fields.
  7. Once done, hit Save and close or Save and new.
    image.png

 

I recommend checking out this article to learn more about Journal entries within QuickBooks Online. It provides valuable insights and information on how to effectively utilize it: Create journal entries in QuickBooks Online

 

I'm still available to provide further assistance and answer any additional questions you may have about handling your invoices within QuickBooks, keith. Rest assured, I'm here to help ensure your invoices are recorded in the appropriate accounts.