Hi laurise-may,
This could possibly due to a web browser issue causing the display issues. If you could please follow through with the Browser Troubleshooting options by clicking here and please let me know how you go. This includes trying different browsers as well e.g. Chrome, Firefox, Edge
If the issue still continues it would be best to reach out to support team by clicking here. Hope to hear this is resolved through Browser Troubleshooting.
Thanks,
-Steven