Hi i have double invoiced and its reflected in my profit and loss hw do i fix without sending to client ? tia
If you have a duplicate invoice that is throwing off you profit and loss you could look to deleting the other copy to rectify the profit balance. To do so properly, you will want to make sure to delete both the Receive Payment & Invoice, to avoid it impacting any reports moving forward.
To do so please use the steps below:
Select the Sales tab on the left.
Go to the Customer tab and find the individual or business attached to the duplicate invoice.
On this screen, it will give you a list of Invoice and Payments attached under the customer, to the right you will see a drop down arrow and the option to Delete.
Please do this for both to remove both the income and the invoice off your system. If there is only the open Invoice then you can just delete the invoice alone.
After doing this you can return to your Profit & Loss Report and by hitting Run Report refresh the data to update the figures.