cancel
Showing results for 
Search instead for 
Did you mean: 
uservalkovov
Level 1

Hi, my invoices are lost from 3 years

My invoices are only saved from 1 year are other ones are deleted can't find them
1 Comment 1
JoesemM
Moderator

Hi, my invoices are lost from 3 years

Hello there, @uservalkovov. Your past invoices will remain in your QuickBooks account. I'll share with you the steps on how you can find them in QuickBooks. 

 

You'll want to go to the Sales menu and click the Date drop-down. From there, you can choose the dates you want to view your invoices. Let me guide you on how:

 

  1. Go to the Sales menu and proceed to the Invoices tab.
  2. In the Date, column click the drop-down arrow.
  3. Choose the year, you want to view the transactions.

 

On the other hand, you can generate an Invoice List report to view your past invoices. Here's how:

 

  1. Go to the Reports menu.
  2. In the Search field, type “Invoice” and then choose Invoice List.
  3. Click the Customize button.
  4. Choose Custom in the Report period dropdown.
  5. Set the date 3 years ago.
  6. Then press Run report.

 

For more details, on how to customise your report so the right data shows up in the right place: Customise reports in QuickBooks Online.

 

However, to know if the invoices are deleted, you can use the Audit Log. From there, you can see who made changes to your books and what they did.  You can also restore any deleted transaction using the details in the Audit Log. Follow the steps on how to do so:

 

  1. Go to Settings ⚙ and select Audit Log.
  2. Select Filter.
  3. Use the fields on the Filter panel to choose the appropriate UserDate, or Events filter to narrow the results.
  4. Select Apply.

 

For more details, on how to use the audit log and re-enter deleted invoices, see this article: 

 

 

Additionally, QBO gives you the tools to create attractive and professional-looking invoices. With this, you can add the info that matters most to your business. To know more about this process, you can check out this article: Customise invoices, estimates, and sales receipts in QuickBooks Online.

 

Feel free to visit the Community again if you need further help with managing your invoices or any other QuickBooks-related concerns. We're always here to help. Have a great day ahead.