Hi there, fionaberry.
Thank you for posting here in QuickBooks Community. I'll help you get the invoice of your QuickBooks Online (QBO) charges.
Normally, you'll receive an invoice from Intuit for your monthly subscription to the email address you used to sign up with. However, if you haven't received any emails, I suggest going to the QuickBooks Online tile. Then, select View Payment History. From there, you're able to get or see the last 6 months’ bills including all charges.
For additional assistance, I'd recommend contacting our QuickBooks Support Team. They can pull up your account to see the detailed information about your monthly subscription. They can also send you a copy of your billing details.
Here's how to contact them:
1. Open your QuickBooks Account.
2. At the top right, click the Help icon.
3. Click Contact Us.
4. Under What can we help you with?, enter your concern about charges.
5. Click Let's Talk.
6. You'll be routed into the Choose a way to connect with us page.
- Start a chat with a support expert.
- Get a callback from the next available expert.
7. Select how you want to contact them and fill in the information.
Please check this article on how you can manage your payment and plan details in QuickBooks Online: Update your billing and subscription info in QuickBooks Online.
Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.
