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lukealleva
Level 1

How do I mark invoices as Paid? As it won’t allow me to mark as paid

 
1 Comment 1
Kass_B - Product Champion
Content Creator

How do I mark invoices as Paid? As it won’t allow me to mark as paid

Hi lukealleva,

 

There are a few different ways to mark an invoice as paid. If you are recording these payments manually, you can:

 

  1. Go to the All Sales tab.
  2. Filter by transaction type, customer or so on to locate the open invoice and select the Receive Payment option to the right.
  3. Enter the Payment method, date, account and amount, then Save

 

If you have bank feeds connected, you can mark the open invoice as paid from here when you receive the funds:

 

  1. Go to the Banking tab and select the relevant account.
  2. Locate the transaction and click on it to expand the details.
  3. You may see it has already matched to the invoice in the system. If so, just click 'Match' to complete this. If not, select 'Find Match' and locate the open invoice, then Save.

 

If you have already manually recorded the payment using method 1 but also use bank feeds, you can then match the transaction to the Payment instead of the Invoice using the same steps.

 

 

-Kass