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Intuit

How to edit a payment or sales receipt that has been deposited

Sometimes, you need to make a correction to a payment or sales receipt that has been deposited. When this happens, the following steps will allow you to make that change.

Remove the payment or sales receipt from the deposit

To make corrections,  you first need to temporarily remove it from the deposit:

  1. Go to Settings ⚙️.
  2. Under Your Company, select Chart of Accounts.
  3. Find the deposit account and in the action column, select Account history.
  4. Find the deposit that has the wrong payment or sales receipt.
  5. Note the deposit amount and whether it has a letter "R" in the Reconcile box.
  6. Select the deposit, then Edit. This will give you the list of sales receipts and payments connected to the deposit.
  7. Remove the tick from the incorrect payment or sales receipt. This will remove the transactions from the deposit.
  8. Select Save and close, then Yes to confirm your changes.

Edit the payment or sales receipt

After you temporarily remove it from the deposit, you need to edit it:

  1. Go to Settings ⚙️.
  2. Under Your Company, select Chart of Accounts.
  3. Find the deposit account and in the action column, select Account history.
  4. Select the deposit, then Edit
  5. Find the payment or sales receipt you unchecked.
  6. In the Received From column, select the customer where the payment was received.
  7. Make the correction.
  8. Select Save and close, then Yes to confirm your changes.

Replace the payment or sales receipt in the deposit

After you edit it, you have to add it back to the original deposit:

  1. Go to Settings ⚙️.
  2. Under Your Company, select Chart of Accounts.
  3. Find the deposit account and in the action column, select Account history.
  4. Select the deposit, then Edit
  5. Select the corrected payment or sales receipt.
  6. Select Save and close, then Yes to confirm your changes.
  7. Make sure that the deposit balance is correct.
Note: If your deposit has the letter R in the Reconciliation box before making changes, make sure you add it back.

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