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sartors
Level 1

How to I record a double payment to a supplier? We paid them twice accidentallym, but QB won't let me post the second payment to accounts receivable. Thanks.

 
3 Comments 3
Intuit Zac
Content Creator

How to I record a double payment to a supplier? We paid them twice accidentallym, but QB won't let me post the second payment to accounts receivable. Thanks.

Hi Sartors, 

 

Thank you for your question and welcome to our community!

 

Would your supplier be refunding you the money or would they keep it as credit for your next purchase? Either way, I have found a related article on our community for your reference:

 

How do I handle supplier credits and refunds?

 

Please take a look and let us know if you require any additional assistance. Thank you. 

workbot
Level 1

How to I record a double payment to a supplier? We paid them twice accidentallym, but QB won't let me post the second payment to accounts receivable. Thanks.

Hi I have this problem and the supplier refunded the amount. I try to follow the article but when it comes to creating an expense and then adding the supplier credit the system asks that I select a bill. So I get no-where. What am I missing?

Kristian_S
QuickBooks Team

How to I record a double payment to a supplier? We paid them twice accidentallym, but QB won't let me post the second payment to accounts receivable. Thanks.

Hi workbot,

 

Thanks for your insights here.

 

Could you just clarify whether or not you have 2 out-going transactions to this supplier for the same transaction?

 

I was thinking, since the second payment to the supplier was a mistake and they ended up refunding this to you that you could simply exclude this from your bank feed.

 

The first out-going payment would be matched up to the bill, whilst the second one was refunded therefore you could possibly exclude this one.

 

Would love to get more context on this!

 

Kristian.