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jtran-y7mail-com
Level 1
posted
‎March 02, 2023 10:57 PM
last updated ‎March 02, 2023 3:57 AM

I can't currently upload any receipts. once it is uploaded there is no option to review it. i have tried refreshing the data & uninstalling/reinstalling the app. help?

I can't currently upload any receipts. once it is uploaded there is no option to review it. I have tried refreshing the data & uninstalling/reinstalling the app as suggested before in some other threads. Though no luck, could anyone please assist?
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1 Comment 1
Carneil_C
QuickBooks Team
QuickBooks Team
‎March 03, 2023 12:09 AM

I can't currently upload any receipts. once it is uploaded there is no option to review it. i have tried refreshing the data & uninstalling/reinstalling the app. help?

Help has arrived, jtran. 

 

I'm here to ensure you get routed in the right direction for support to help you fix this issue with your receipts so you can upload them seamlessly in QuickBooks Online. 

 

I appreciate the troubleshooting steps you've performed to get around this issue. I suggest contacting our QuickBooks Online Support team to investigate this matter further. 

 

Here's how you can reach out to them: 

 

  1. Go to the Help (?) menu. 
  2. Then click Contact Us.
  3. Choose a way to connect with a live support agent: Ask the community, Have us call you, or Chat with us.

 

Please know that when contacting our support, ensure to reach them during their available hours.

 

Feel free to comment below if you've got further QBO-related questions. I'm very eager to help. Take care always. 

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