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I create invoices in the mobile app. they get uploaded. i can see them listed in my desktop browser. but they are not visible on the mobile phone app.

 
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QuickBooks Team

I create invoices in the mobile app. they get uploaded. i can see them listed in my desktop browser. but they are not visible on the mobile phone app.

Hi there, zappia-flowers.


Welcome to the Online Community. Let’s refresh the app data to download updates or apply recent changes to the application.


The process differs on the device you’re using. For iOS users, follow the steps below.

 

  1. Tap Menu  ☰ at the top to choose Help & Feedback.
  2. Select Refresh Data and then hit the Refresh button.

For Android:

 

  1. On your device, go to the Overflow icon in the upper right.
  2. From there, tap Settings and then click the Refresh Data button.

After following the resolution, open the customer’s transaction list to view the invoice. However, if the transaction is still missing, uninstall and reinstall the app to resolve unexpected behavior on mobile devices.


I’m also adding links containing articles about the processes you can perform using the mobile version. The article is used by customers from the US but is also applicable in your region.

 

If there’s anything else I can help you with, let me know by posting a comment below. I’ll be right here to assist further. Have a good one.