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usertwarn
Level 1

I want a service invoice with the billing address and the service address in the header. Should be basic but no can do?

 
3 Comments 3
Kevin_C
QuickBooks Team

I want a service invoice with the billing address and the service address in the header. Should be basic but no can do?

Thanks for visiting the Comunnity today, @usertwarn

 

I can definitely provide you with the steps on how to show the billing and shipping address in the header of a service invoice in QuickBooks Online (QBO).

 

You'll want to customise your sales forms to include the billing and shipping addresses in the header potion of the invoice. Here's how:

 

  1. Go to Settings ⚙ and then select Custom form styles.
  2. Click the New style button, then select Invoices.
  3. Choose the Content tab.
  4. Select the header on the sample form to start editing that section.
  5. Scroll down until the Display section, then tick the Shipping and Billing address fields.
  6. Make any other necessary changes.
  7. Tap on Done to save it.

 

After that, please make sure to select the created form style when creating your service invoices.

 

To learn more about this process and to know what other appearance or layout you can customise, see this article: Customise invoices, quotes, and sales receipts in QuickBooks Online.

 

Additionally, you can check out this article to learn more about your shipping address for invoices in QBO: Add a customer’s shipping address to invoices in QuickBooks Online.

 

You'll also want to add your own custom fields on your sales forms. Simply visit this article for the detailed process: How to add custom fields to sales forms and purchase orders.

 

If you have any other follow-up questions about your invoices, let me know by adding a comment below. I'm more than happy to help. Have a wonderful day!

usertwarn
Level 1

I want a service invoice with the billing address and the service address in the header. Should be basic but no can do?

not interested in shipping address Kev.

It looks far too unprofessional.

 

I don't ship anything

 

I perform jobs at many different addresses separate to the billing address.

 

We'll try again.

I want to send an invoice to a billing address that the denotes the property 

where I performed the work. Surely this must be possible.

JonpriL
Moderator

I want a service invoice with the billing address and the service address in the header. Should be basic but no can do?

Appreciate the update, @usertwarn.

 

I'll share insights about the addresses used for invoices in QuickBooks Online (QBO) so you can send one denoting the property of the service.

 

As of the moment, there isn't an integrated way to change the header of an invoice to show the billing address of a property for service invoices in QBO. For now, let's consider following the suggestions discussed by my colleague above to enter the billing address and inform your customers about the info

 

While the option is not yet available, I recommend letting our product developers know about this by sending a request via feedback. I'll show you how.

 

  1. Go to the Gear icon.
  2. Under Profile, select Feedback.
  3. Describe how an option to enter a separate billing address aside from the existing shipping address field
  4. Select Next.
  5. Click Skip and send message.

 

I'm including our Customer Feedback for QuickBooks Online page to track the status of your request and get the latest updates from our developer team. Updates such as how the recent enhancement made to QBO helps our small business owners, like you.

 

It'll always be my pleasure to help if you've got other questions aside from managing invoices in QuickBooks. Use the Reply button and leave your comment below so that I can assist you further. Take care always, @usertwarn!