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Lancelot
Level 2

Invoice revise - Change Product/Service

Hi Team

 

Would like to hear your advice about the invoice revision.

 

I just created some new income accountings for the company necessary, and am about to apply them to previous invoices. But once I changed the accounting options in the field of Product/Service, all other information like Description, Rate, Qty and GST would be cleared automatically.

 

Could any settings fix the other fields while changing the Product/Service?

 

Much appreciate your help.

 

Solved
Best answer May 29, 2023

Best Answers
IntuitAika
Intuit

Invoice revise - Change Product/Service

Hi Lancelot,

 

Thanks for posting in the Community! Yes, the information you've entered on an invoice line item like Description, Rate, Quantity, and Amount will be cleared automatically once you changed or selected a different product/service. May I know which accounting option in Products and Services field you've changed? 

 

For more detailed information, you can check on this article: Change the account for a product/service item

 

Feel free to drop a comment below if you have any other questions. Have a nice day! 
 

View solution in original post

2 Comments 2
IntuitAika
Intuit

Invoice revise - Change Product/Service

Hi Lancelot,

 

Thanks for posting in the Community! Yes, the information you've entered on an invoice line item like Description, Rate, Quantity, and Amount will be cleared automatically once you changed or selected a different product/service. May I know which accounting option in Products and Services field you've changed? 

 

For more detailed information, you can check on this article: Change the account for a product/service item

 

Feel free to drop a comment below if you have any other questions. Have a nice day! 
 

lmoCDS
Level 4

Invoice revise - Change Product/Service

@Lancelot 

Not sure your question was solved. There is a huge thread about this where people have been asking this to be fixed for four years.

You can go there and make a comment and vote.

https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-change-product-service-o...