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Hi Sue5,
Thanks for posting in the Community!
If you're subscribed under the QuickBooks Online Essentials or Plus version, you can turn on the Custom field to add a notes section. Let me guide you on how.
Once done, open an existing or a dummy invoice and the new field you created will appear for you to enter internal notes visible only to you. Just a heads up that custom fields have limited characters only up to 30 characters.
You can check this link to learn more about custom fields: Add custom fields to sales forms and purchase orders in QuickBooks Online.
Post again in the Community if you have more questions!
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