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Hey there, @cbeeson87-hotmai.
Help has arrived. The reason why invoices are recorded as paid even if they haven't been paid is that in your account and settings the Automatically Apply Credits is turned on.
To turn it off, you can follow the steps below:
1. Go to the Gear icon.
2. Select Account and Settings.
3. Navigate to the Advanced tab.
4. Tick the Pencil icon in the Automation row.
5. Uncheck the Automatically apply credits box.
6. Click Save once done.
These will prevent the system from applying credits or unapplied payments to the open invoice automatically.
If you wish to apply credit memos and delayed credits in QuickBooks Online, refer to this article.
Please let me know how it goes. I'll be around to help you some more concern about QBO. Take care and stay safe.
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