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mouradairy
Level 1

My terms of payment on our invoice is incorrect and wont change ?

terms Net 30 invoice date 0 9/10/2020 Due date 09/10/2020
1 Comment 1
Ken - Product Champion
Content Creator

My terms of payment on our invoice is incorrect and wont change ?

Hello Mouradairy,

 

That is an unusual issue, so it sounds like the dates are not changing from 'Due on Receipt', regardless of which terms you select.

 

Perhaps it would be best to directly troubleshoot this issue with our team:

  1. Log into QuickBooks Online
  2. Select Help
  3. Select Contact Us
  4. Type in your inquiry, and select Let's Talk

Please reach out our support team, and we can look into this for you.

-Ken