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Thanks for reaching out to the Community, @rod_smith.
Let's perform some troubleshooting steps to isolate the problem with the mobile app. This way, we can clear the app’s cache to fix any errors in the system.
Please refer to these steps on how:
1. Change the data connection on your phone.
2. Close and restart the App.
3. Clear App Data. There are two places to clear app data and remove cached data:
4. Power down and restart the phone.
5. Uninstall and reinstall the app.
Once done, sign in to your QuickBooks Online (QBO) account again to double-check. Just in case, I'll add this article for future reference: Invoicing in the Mobile app.
Please let me know if you have any other issues or concerns in the comment section below. I'm always here to help. Have a great day!
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