Good day, Gavin. I understand the recent update has changed how you navigate your bank matches.
To resolve this, please verify the original entry's Deposit to field. For a transaction to appear as a match, it must be recorded to the same bank account or to Undeposited Funds. If the payment was directed to a different account, it will not be available for matching in this register.
After confirming the entry, navigate to your bank feed, select the transaction, and click Find match. On the matching page, set the Date filter to cover the payment date and make sure the transaction type filter is set to All Transactions.
Once the recorded payment appears in the list, select the checkbox and click Save to link the entries and ensure your records remain accurate.
If you have any further questions about QuickBooks, feel free to reply to this post.
