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Dandee
Level 1

Superannuation payment for employee returned several times. Subsequent payments have been accepted. How do I make this outstanding payment?

Guessing she may not have been a member of this fund at the time of the payment (has recently gone back to work)? How do i get it done!
1 Comment 1
IntuitAika
Intuit

Superannuation payment for employee returned several times. Subsequent payments have been accepted. How do I make this outstanding payment?

Hi Dandee,

 

You can resubmit a cancelled and returned super payment made to an employee. The payment will bounce back if the employee's super fund details could not located or does not exist when you made the payment or if you have overpaid or underpaid the super batch amount. 

 

For more information, you can check on these articles: 

 

How to automate Super Payments using Beam

Why has my Beam super batch been cancelled and returned?

 

Let us know if you need further assistance. Have a nice day.