We can perform app troubleshooting to ensure you can utilize the Invoice feature in the QuickBooks Online mobile app.
To start, ensure that you have the latest version of the QuickBooks app installed on your Samsung device. Features may not work due to because the app is outdated.
If the app is updated, I recommend clearing the app data to refresh the data:
- Go to Settings on your Samsung device.
- Navigate to Apps or Application Manager.
- Find QuickBooks in the list of apps and tap on it.
- Go to Storage and then tap on Clear Data.
Once done, power down and restart your device, then open the QuickBooks mobile app and see if you can send an invoice.
If the problem persists, consider uninstalling and reinstalling the QuickBooks app to remove any corrupted files during installation that could be causing the app to malfunction.
Additionally, you can check out these articles to learn how to track the status of your invoices and receive payments using the QuickBooks mobile app:
I hope these steps swiftly resolve the send button issue. Should you need further assistance or have questions, our Community team is ready to help ensure a seamless QuickBooks experience.
