System displays only last 6 months of invoices even though I've asked to see 'last 12 months'. How can I see all invoices for last 12 months?

Hi wrwightman-hempf,

Thanks for your message.

Whilst logged in, go to the Sales tab then select Invoices.

From that screen, you will be able to filter invoices by date range (12 months is also included) or by status.

Please select your preferred date range by selecting the drop down menu under the heading Date.

If this doesn't work then there might be a browser issue, to troubleshoot this I recommend logging into QuickBooks using another browser or using an incognito window and trying again. 

Let us know if you needed further support.

Kristian. 

Hi Kristan,

Hi wrwightman-hempf,

Thanks for confirming that.

It doesn't sound right to me, based on what you've said it seems as though these invoices do not exist however I believe you would disagree with that.

Are you able to reach out to our customer support team and bring this to their attention?

This might be an unknown issue that would require an investigation. 

You can reach out to them on 1800 114 837.

I am confident we can solve this for you.

Kristian.