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Hi Accounts376,
Thank you for reaching out on this and Welcome to our Community!
When the batch amount returns to your bank account, you will still need to manually create a batch payment for the employee's super funds to be sent.
You can categorise the return of fund as a refund, adding/matching it to QuickBooks for reconciliation purposes. From there you can consider creating a Journal Entry to show that amount being returned to increase the Super Liability, preparing the account for when the next batch is processed, expensed, then liability can be lowered back down by the next Super fund Expense that arrives in your bank account, and added then to QuickBooks.
Whilst we are not certified accountant's ourselves, this is just one option you could potentially try to include the refund and prepare for the next batch. I would encourage you to reach out to your accountant or bookkeeper to confirm this is the best approach for your books.
Thank you and please let us know if you require any additional assistance.
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