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Hi amydetmar-gmail-,
When importing invoices in QuickBooks Online we'll need to make sure the customer's full name is exactly the same to avoid creating a new customer on file. Try checking your Customer name and Display name as in QuickBooks Online and make sure they're the same in your spreadsheet. That way, when you import the invoice it will be mapped to the same customer profile.
Also, make sure on the spreadsheet first and the last name is under the same column
You can check this link to learn more about how to Import customers or suppliers from email contacts or a spreadsheet to QuickBooks Online and Import multiple invoices at once.
Post again in the Community if you have more questions about QuickBooks Online.
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