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grabianski
Level 1

Why do I need an internal approval before I send an invoice

 
1 Comment 1
IrishA
QuickBooks Team

Why do I need an internal approval before I send an invoice

You may have turn on your Workflow Automation for invoices that is why it is asking for approval, Grabianski.

This feature is available in QuickBooks Online Advance and Accountant version, which you need an internal approval before sending an invoice if you enable the approval workflow. 

This is designed to ensure that invoices are reviewed and authorized by your designated approver before sending it to your customers. This help prevent errors and ensure that invoices are accurate and align with company policies.

You can refer to this article for more details: Use workflows to automate your business processes for QuickBooks Online Advanced.
 

Here's how you can check if you have turn on the the Workflow Automation for invoices:

 

  1. Go to Workflow Automation menu.
  2. Select Approvals.

     
  3. Navigate to My Work Flows to see if your Invoice Multi-Condition Approval is turn on. 
  4. You can toggle it off if you don't want an internal approval when sending your invoices.

 

Moreover, you can explore this article to learn how to automatically or manually send reminders to customers: Send invoice reminders automatically or manually in QuickBooks Online.

If you have any further questions or need assistance about the workflow automation feature or managing your invoices in QBO, please add your comment below. We're here to support you in achieving your goals and enhancing your invoicing processes.