A supplier has issued us with a credit note against one of their invoices.
Please advise how I can apply it against.
1) This invoice when it has not been paid.
2) The invoice if it has been paid and apply against future invoices.
Good day, debbiesap.
Have you already recorded the supplier credit? If not, follow these steps to record in in QuickBooks.
Then, follow these steps if you want to apply it on an unpaid invoice/bill:
If the transaction has already been paid, follow the same steps above on future invoices/bills.
More details about on how this process works are discussed here: How Do I Handle Supplier Credits And Refunds?.
I'd be glad to get back here if you need more help.