Are you kidding?

Hello there, bgrey1,

I'm here to help ensure you're able to set up your payroll in QuickBooks Online.

Let's turn on your payroll for KeyPay by following the steps listed below to get started.

1. Click Employees from the left navigation bar.
2. Select Sign up for Keypay. 
3. Enter your Business Details, then click Next.
4. Enter your Contact Details, then click Next.
5. Enter your Payroll Details, then click Sign Up.

Once done, enable Single Touch Payroll. There are two parts to this process. First, you need to set up your ATO Supplier Settings to register your business details.

To setup ATO Supplier Settings:

1. Click Employees from the left navigation bar.
2. Go to the Payroll Settings tab, then click ATO Settings.
3. Select which details will be used to identify your business to the ATO during electronic lodgements.

After that, enable the electronic lodgement so you can logde employee tax file declarations and payment summaries online. Here's how:

1. Click Employees from the left navigation bar.
2. Go to the Payroll Settings tab, then click ATO Settings.
3. Go to the Electronic Lodgement & STP tab, then contact the ATO through 1300 852 232.
4. Provide them your:
       a. proof of record ownership (e.g. personal TFN, date of birth, address, recent ATO-generated notice);
       b. Your Australian business number (ABN) or, if you are a registered tax agent, you can use your registered agent number (RAN);
       c. The name (Keypay) or ABN (70 154 693 955) of your software provider;
       d. your unique software ID.
5. Click Enable Electronic Lodgement.
6. Select Enable Single Touch Payroll, then click Confirm.

I've added this article for more details: How do I enable Single Touch Payroll? This link will help make sure you're compliant and ready for the STP.

You can then pay run,  and create and lodge a pay event.

Should you need anything else, please let me know. I'm always around whenever you need help.

The ABN listed still does not work, The notification given in Access Manager when trying to add it says "The business matching the ABN is not a registered Digital Service Provider"

Any idea on what the actual details needed are when it asks for the digital service providers ABN? 

Hi geraldm,

Thanks for joining the thread. Let's check if the ABN on your payroll settings matches with your Access Manager. 

1. Go to Employees tab and select Payroll Settings. 
2. Ensure that business ABN on Details and ATO Settings are correct. 

If the information on your Payroll Settings are accurate, I would recommend to contact with ATO to further check on your ABN or enable STP for you. 

Here are the information needed during the call: 

• Proof of record of ownership (for example, personal Tax File Number (TFN), date of birth, address, recent ATO-generated notice)
• Your Australian business number (ABN) or, if you are a registered tax agent, you can use your registered agent number (RAN)
• The name (Keypay) or ABN (70 154 693 955) of your software provider
• your unique software ID

You can obtain your software ID by going to Payroll Settings, select ATO Settings and then Electronic Lodgement & STP.

For more detailed information, you can check on this article: How to set up Single Touch Payroll. 

Feel free to drop a comment below if you have any other questions. I'll be around to help you.