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Redd_123
Level 1

Email Address for Remittance Advice to Supplier

Is there a way of saving a separate email address to Supplier? 

Emailing a PO and Remittance Advice to AR and Sales is very inconvenient to some vendor.

 

3 Comments 3
Steven_Product Champion
QuickBooks Team

Email Address for Remittance Advice to Supplier

Hi there, 

 

It is possible to attach a company or personal email to the Supplier so when you do go to send a remittance or purchase order it automatically populates that email for you. You can do so with the following steps below

 

  1. Select the Expenses tab
  2. Select Suppliers 
  3. Find the Supplier you would like add an email, and in the top right select Edit.
  4. In the top right of their Supplier Information, you will be able to add an Email. 

 

That being said, I am unsure what you mean by emailing the items to your accounts receivable and sales, but if you feel the above does not work, please let me know or contact our support team by clicking here.

 

Also please refrain from using your Company ID as your name when posting in QuickBooks Community as we want to make sure your accounts details remains secure. 

 

-Thanks

 

Steven

JaGod
Level 1

Email Address for Remittance Advice to Supplier

I think he is referring to the lack of ability to set a separate email addresses. 1 to send the 'AR' team for remittances and a separate email to send purchase orders to 'Sales'. He is therefore working around it by having both email addresses as his default email address for the supplier which some are finding inconvenient as both accounts are receiving unnecessary emails which are likely confusing their internal staff.

 

I too would like to see the ability for separate emails for suppliers between remittances and purchase orders.

Jovychris_A
Moderator

Email Address for Remittance Advice to Supplier

Thanks for joining the thread and sharing what the main poster is referring to, @JaGod.

 

I also find this ability for separate emails for suppliers beneficial between remittances and purchase orders. I can see that this is also impacting your business, and we greatly appreciate your effort to let us know. In this case, I suggest submitting feedback to our Product Development team, so there will be a great chance that this will appear in future updates.

 

Here's how:

 

  1. Select the Gear icon at the top right.
  2. Choose Feedback.


     
  3. You may include a photo and enter product suggestions and select Next.

 

This way, we can help improve your experience in QuickBooks Online.

 

I'm also adding our Year-end guide and checklist - Business Owners article to complete specific tasks for your customers and suppliers as you close out the old year and start for the new one.

 

Feel free to comment or create a new post in the Community if you have QuickBooks questions. We're here to help you right away. Take care and more power to your business!