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accounts115
Level 1

How can I add another contact to a supplier? It won't let me create them and it says somebody is using that company name already. I know, and I want to add her name?

 
1 Comment 1
AlexV
QuickBooks Team

How can I add another contact to a supplier? It won't let me create them and it says somebody is using that company name already. I know, and I want to add her name?

Hi there, accounts115.

 

We're unable to create another supplier's profile with the same name as others. This is to avoid confusion on your company's data. 

 

What I can suggest is to add a special character or number to it. Also, you can tag the other supplier as inactive if they are no longer doing business with you. This way, you can save the new one.

  1. From the Suppliers page, click the drop-down beside Create bill.
  2. Select Make inactive.
  3. Click Yes to confirm.

In case you'll make it active again, it'll automatically adds -1 on its name. That sign is an indicator that it's a different supplier.

 

I'd also like to share these articles for additional help:

If you have other concerns, please let me know.