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deb42
Level 1
posted
‎February 12, 2020 03:58 PM
last updated ‎February 11, 2020 8:58 PM

What is your help email? I'd like to attach a scan which will help explain what my questions is. Thanks Deb

 
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1 Comment 1
christine_w
QuickBooks Team
QuickBooks Team
‎February 12, 2020 05:23 PM

What is your help email? I'd like to attach a scan which will help explain what my questions is. Thanks Deb

Hi Deb-

 

Unfortunately we don't have a help email, we do have a phone queue and live messaging. 

 

But, you should be able to attach the scan in the message here. Below the message field, there is a Choose File button. Select Choose File, and you can attach the scan for our review. If it contains sensitive information, you can still call us or arrange a call back to explain the detail of the issue more in depth. 

  1. In your QuickBooks Online, click the Help menu in the upper-right corner.
  2. Select Contact us and enter the details of your concern.
  3. Click Let's talk and choose Chat or Get a callback.
  4. Enter the needed information.

Speak soon!

 

-Christine

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